My journey so far
Meeting set sales targets
I’m responsible for Trident, one of the teams within the AAH sales function. We have over 30 people selling products to pharmacies at low prices, offering promotions and deals across all lines.
My role is very varied, and in the end, I’m judged by meeting our set sales targets. I work with the team to set short and long-term objectives, price our products so we’re competitive in the market, set our teams up for success and be involved in daily tactical initiatives (as well as making lots of coffee!). It’s a great team, and we all support each other to drive the business forward.
A varied journey
I was initially recruited as the Wholesale Propositions Manager within AAH. That role saw me creating and delivering market leading propositions and driving pricing projects, as well as delivering CRM tools for the sales teams to be able to sell more effectively.
I was then given the role of National Implementation Manager. I gained a field team of 15, and we offered pharmacies value-added services under our Careway banner programme. After a year there, I successfully secured the role that I’m in now.
Prior to here, I worked in a number of different sectors for a number of different of organisations and my roles ranged from proposition development, to research management through to CRM analysis.
Getting out of your comfort zone
I’m a big advocate of people getting out of their comfort zone and challenging themselves, in order to grow and develop within the business. I’ve regularly reached out to Heads of, Directors and other functions to understand their challenges and support where I can. This has allowed me to have discussions around opportunities that may exist, and has potentially given me an advantage when new roles arise.
I’m ambitious and I see my career going further here. My next step would be to get a more senior role, preferably still within sales – but honestly, any opportunity I get, I’ll be throwing myself into it head first.
The door has always been open
This really is a place of opportunity. The support I’ve had from managers and colleagues has been brilliant; I’ve constantly been pushed and helped along the way. I have never worked in an organisation where I’ve felt the door has always been open – and for someone who wants them, the opportunities are always there.
I’ve had an informal mentor, and they’ve been great in helping me navigate through the tough times and take advantage of the good times. It’s been good to be set challenges by my mentor, and just having someone there to listen to me and provide some advice and guidance.
Development and qualifications
I’ve also been put on a number of development programmes, ranging from leadership to coaching and gaining continuous improvement qualifications. There’s also a lot of on-the-job learning, one-to-one coaching and mentoring available too.
I’m now a Green Belt in Lean Six Sigma (continuous improvement). The business invested time and resources in me to allow me to achieve my certification. And this qualification is now giving me opportunities to take part in new projects that allow me to put my them into practice.
Some proud moments
I’ve had a number of very proud moments here. They range from delivering a CRM platform for the sales team and being involved in a pricing project that delivered £2.5 million benefit in a full year – to delivering over 2,000 Careway members and now driving change through Trident. I’ve been pretty pleased with everything I’ve achieved here, really.
Always ‘pay it forward’
I was once told to ‘always pay it forward’ – and it’s something I’ve been lucky enough to have during my career. Someone has always been willing to take a chance on me, and I’ve been able, through hard work and determination, to make the most of it. Take every opportunity that someone gives you, but also make sure you give that opportunity to others when the time arises.