My journey so far
My career journey
I feel like I have made great progress in my career since joining the company seven years ago. After completing my pre-registration training, I briefly worked as a relief manager before deciding to take on a store pharmacist role at our Sheffield Road branch in Chesterfield. Not long after that, I was promoted to pharmacist manager (first in Sheffield and then in Colchester) and, subsequently, into a cluster manager position, covering branches in Essex and Hertfordshire.
An amazing tutor
My pre-registration tutor gave me the best possible start to my career and has proved to be the most influential mentor I have had during my time at LloydsPharmacy. She showed me the importance of evaluating and refining our processes on an ongoing basis to continually improve in the pursuit of excellence. She shared everything with me from how to look at reducing operational costs in branch to keeping up with clinical updates. I quickly learned that the challenges you face at work will never be resolved unless you work hard and take positive action to do something about it.
Learning something new every day
In my current role of PAS Assistant Hub Manager, I am responsible for ensuring that our hub conforms to ethical, professional and legal pharmacy standards and that every customer and patient receives a safe, accurate and efficient service. I’m also part of a leadership team for an automated dispensing hub, which involves continuously looking at ways we can improve processes, increase efficiencies, reduce cost and provide exceptional customer care. I really do learn something new every day and it’s very exciting to be part of such a forward-thinking and innovative department.
Serious about development
Throughout my time here, I’ve been very open with line managers and colleagues about my future ambitions, and have always thought about what I need to do to reach the next level, whether that means taking on extra assignments or seeking out additional training. I never like to box in my goals. Instead, I think you should be ready to step up when the opportunity arises while always striving to become better at what you do.