My journey so far
Try, try and try again
I applied for my current role of Nursing Services Manager three times before I was offered the job. The first time I wasn’t really ready but the experience of the interview was good for me and gave me an idea of what was expected. The second time, I came close but was beaten to the position by a better qualified applicant. The third time, I felt I was ready and this proved to be true as I was given the role. For me, the unsuccessful interviews were not failures – they were learning experiences that ultimately helped me get the job. The feedback and encouragement I received from my managers throughout the process was especially beneficial.
As a Nursing Services Manager, I am responsible for 11 full-time nurses who cover Devon, Somerset, Dorset, Salisbury, Bristol and South Wales. I meet up with them on a monthly basis to ensure they are happy and fulfilled, and help them progress if that’s what they want to do. We also have two clinical trainers who I work with in the area. Between us, we ensure our nurses remain fully competent in their roles and give them the confidence they need to go out alone to work with our patients.
Every day is different
My role is extremely varied. As well as looking after my team, I work closely with hospitals to ensure patients transition smoothly back home and into our care. I am also responsible for keeping hospitals updated and informed about their patients and for alerting them to any issues that may arise. Another part of my job is to handle patient and staff complaints, ensuring a remedy is reached as quickly as possible.
A great place to work
McKesson is a company that embraces progress and is not afraid of change – and I like that. It means there are always exciting opportunities opening up and you need never have a dull moment in your career. I actually left the company a year ago to become a clinical lead in a nursing home. I was in the role for precisely two weeks. I was so appalled at how badly the home was run, and how little time there was to offer patients proper quality care, that I rang up my old line manager and ask if I could have my old job back. Luckily, they said yes. It felt so good returning to McKesson. The time away really brought it home to me what a wonderful place this is to work.