Salary 18-20k per annum depending on experience Working pattern – 7am to 3.30pm, 08.30am to 5pm, 09.30am – 6pm, 11.30am – 8pm on a rota basis
Want to join a pioneering healthcare business? Take your career to new places? Transform lives? You can do it all with LloydsPharmacy Clinical Homecare. Part of McKesson, a leading global healthcare company, we work in close partnership with the NHS and pharmaceutical companies to provide a huge range of care services to more than 80,000 patients in the comfort of their own home, at their place of work or in the community.
About the opportunity
Providing a level of Customer Service for the Nurse Scheduling team by being first point of contact for both internal and external enquires, fielding enquiries and requests via phone, email, face to face and other methods of communication as deemed appropriate.
Communicate effectively with the nursing team regarding the scheduling of LPCH nurses and changes that occur before and on the day. Provide real time communication support for nurses. Handling calls, sometimes challenging and sensitive calls.
Working as part of the Nurse Scheduling team ensuring all patient visits are covered in line with Customer Service Level Agreements.
Excellent verbal and written communication skills, IT literate with experience of using Microsoft Officer products, particularly Excel. Excellent organisational skills with the ability to prioritize. Deep familiarity with UK geography. We are looking for a dynamic, organised person who must experience of working in a busy operations office handling the day to day challenges associated with a field-based service provider. You must be able to prioritise workloads and ensure deadlines are achieved and met.
In return for your hard work, we offer excellent training, support and career development plus the opportunity to work at the forefront of our industry, helping to reshape healthcare for the better and make a real difference to patients’ lives. You will also enjoy a comprehensive benefits package including:
Company pension scheme
Generous annual leave
Heavily discounted healthcare
Childcare voucher scheme
Discounts at hundreds of retail stores
About LloydsPharmacy Clinical Homecare Part of McKesson, a leading healthcare company, we strive to break boundaries, challenge the status quo and support the changing healthcare industry. We are one of the most experienced providers of clinical homecare in the UK and have been supporting patients in this way since 1975. With services ranging from straightforward delivery of medication to specialist nursing for complex conditions, we support a huge variety of patient needs. We can also offer many different opportunities for career development and progression, not just within LloydsPharmacy Clinical Homecare but throughout McKesson as a whole.