LPCH Operations

Operations Manager LPCH Scotland

Glasgow, Scotland
June 30, 2020


Operations Manager LPCH Scotland

Permanent: 37.5hrs

Competitive Salary / Company Car / Pension / Healthcare / Company Bonus

Location: Glasgow with occasional travel in the UK

About the opportunity

This is a unique opportunity where you will lead, plan and co-ordinate our LPCH logistics and patient services call centre operation based in Scotland, to maintain and improve the performance, productivity, efficiency and profitability of LPCH Scotland and Northern Ireland and deliver a high level of service to stakeholders in line with contract and commercial agreements. You will liaise with the AAH Regional General Manager and the LPCH General Manager to assist in their development of strategic plans and operational objectives to support the business growth and improved business performance. You will lead in the delivery of excellence through our patient services call centre operation.

About You

This role is ideal for someone with experience in management of a Warehouse / Logistics environment as well as operating in a clinical home care setting or customer services call centre. You will have a strong track record in growing profitability and driving business growth, as well as being a proven leader with a track record of motivating and inspiring teams to deliver high performance and excellent customer service. It is essential you have a proven track record of contributing to a strategic agenda and leading change programmes, as well as delivering success against financial performance indicators. You will also have experience in full P&L and budgetary management.

About LloydsPharmacy Clinical Homecare

Part of McKesson, a leading healthcare company, we strive to break boundaries, challenge the status quo and support the changing healthcare industry. We are one of the most experienced providers of clinical homecare in the UK, and have been supporting patients in this way since 1975. With services ranging from straightforward delivery of medication to specialist nursing for complex conditions, we support a huge variety of patient needs. We can also offer many different opportunities for career development and progression, not just within LloydsPharmacy Clinical Homecare but throughout McKesson as a whole.

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